Contact Kitchener.Marketing

Three ways to reach us

Pick whichever suits your day; each reaches a senior strategist.

• Call (604) 632-4959 if you'd like to talk it through. Calls are best for first conversations.
• Text (604) 632-4959 if you're on a job site or between calls. Send a few lines and we'll reply by text or call you back, whichever you prefer.
• Email Ali@Sedighi.ca if you want to send details, screenshots or numbers. Email is the easiest way to share your job list or past reports.

We only send messages to people who contact us first. We'll never add you to a mailing list without asking.

What to include in your first message

The more specific you are, the more useful our first reply can be. A good first message covers:

1. Your trade and services, for example "residential plumbing: drains, water heaters, re-pipes".
2. Where you work in Kitchener, by neighbourhood or planning community, and whether you cross into Waterloo, Cambridge or the townships.
3. Your website address and the name on your Google Business Profile.
4. What's wrong, in your own words: too few calls, the wrong kind of calls, a bad agency experience, a slow season coming.
5. Rough numbers if you have them: average job value, how many jobs a month you could add, and what you spend on marketing now.

Here is a template you can copy and fill in:

Hi, I run [Business name], a [trade] company based in [Kitchener community or nearby town]. We mostly work in [areas]. Our website is [address]. Our main problem is [problem]. Our average job is about [$ amount] and we could take [number] more jobs a month. Can we talk this week?

What happens after you get in touch

Here's the sequence, so there are no surprises.

1. We reply, usually within one business day, to arrange a time or answer by text or email.
2. Free first consultation (30 minutes). We look at your map listing, website and the competitors in the Kitchener communities you serve, and ask about your numbers.
3. Honest recommendation. We tell you what we'd do first and roughly what it would cost, or that marketing isn't the right next step yet.
4. Written plan. If you want to go ahead, you get a one-page plan with the monthly fee, ad budget limit and maximum lead cost.
5. Start. Work begins once you approve the plan. Month-to-month, 30 days' notice, no lock-in.

If you're switching from another provider

Mention it in your first message. Tell us who controls your domain, website hosting, Google Business Profile and ad accounts today, as far as you know. If any of those are held in someone else's name, we'll help you work out how to request them back before anything is cancelled, so you don't lose your listing, reviews or ad history in the handover.

Before you contact us

A few things help set expectations.

• We're a marketing service, not a contractor. If you're a homeowner looking for a plumber or roofer in Kitchener, we can't send one; we only work with the businesses themselves.
• We meet how you prefer. The group is headquartered in Vancouver, BC, and serves clients across Canada. Talk with us by video call, in person, or by phone, text and email.
• We'll ask about numbers. Not to judge, but because good advice depends on them.

You can read how we work, see plan prices or skim the FAQ before getting in touch. Or skip all that and call, text or email now.